1. Who we are

Bonbon Group Ltd is a company registered in England and Wales with company number 10150745.

Registered office: 17 Easedale Avenue, Melton Park, Newcastle Upon Tyne, England, NE3 5TA.

For the purposes of UK data protection law, Bonbon Group Ltd is the controller of personal data collected through this website unless stated otherwise.

2. Personal data we may collect

We may collect information you provide directly, including your name, email address, company name, role, phone number, and any details you include when contacting us.

We may also collect technical and usage information such as IP address, browser type, device information, pages visited, and referring source for security, analytics, and service improvement purposes.

3. How we use personal data

We use personal data to respond to enquiries, provide and improve services, manage business relationships, operate and secure the website, and meet legal, regulatory, tax, and record-keeping obligations.

We may also use information to understand which services or content are most relevant to visitors and prospective clients.

4. Lawful bases

Depending on the circumstances, we rely on one or more lawful bases under UK GDPR, including legitimate interests, performance of a contract or steps prior to entering a contract, compliance with legal obligations, and consent where consent is required.

5. Sharing personal data

We may share personal data with trusted service providers and processors who help us operate the website or deliver services, such as hosting providers, analytics providers, software tools, legal advisers, and accountants.

We may also disclose information where required by law or where necessary to protect rights, security, or safety.

6. International transfers

Where personal data is transferred outside the UK, we take reasonable steps to ensure appropriate safeguards are in place, such as adequacy decisions or approved contractual protections where required.

7. Retention

We retain personal data only for as long as reasonably necessary for the purposes set out in this policy, including legal, regulatory, tax, security, and business record-keeping requirements.

8. Your rights

Subject to applicable law, you may have rights to access, correct, erase, restrict, object to processing, or request transfer of your personal data.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal data has been handled improperly.

9. Cookies and analytics

This website may use cookies or similar technologies for core functionality, analytics, security, and performance. Where required by law, non-essential cookies should be managed in line with applicable UK rules.

10. Contact

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact Bonbon Group Ltd using the contact details published on this website.